Where do you ship to?
We deliver to mainland France (free delivery) and the United Kingdom.
How long does delivery take?
Standard delivery takes 3–5 working days, with a tracking number emailed to you as soon as your order ships.
Do your prices include taxes?
Yes. All prices are shown in euros, taxes included, with no hidden fees at checkout.
What is your returns policy?
30-day returns on unused items, on top of your statutory 14-day right to cancel. See Shipping & returns.
Is there a warranty?
Yes — every product comes with a 2-year warranty and customer support that replies within one working day.
Do I need to register my drone?
In the UK, most drones over 250 g must be registered with the CAA to obtain an Operator ID (and pass a short Flyer ID test) before flying. In France, check the DGAC rules for your drone's weight class. Each drone's weight class is shown on its product page.
How can I contact you?
Email contact@shop-elvora.com, Monday to Friday, 9am–5pm.